Customers

Global plant SOP compliance correlates with improvements in critical KPIs, including quality, efficiency, and yield targets.

Every branch and contact center employee can quickly respond to customers with the correct answer every time. Employee confidence and engagement has improved turnover rates.

Safety process changes are updated and communicated to relevant employees within 15 minutes.

Adoption of One Best Way procedures across the workforce correlates with increased sales success, faster opening of new stores, smoother onboarding of new team members.

Building and distributing One Best Way SOPs to create a more consistent customer experience across the order to cash process.

Continuous improvement and adoption of SOPs, job aids, processes, and shipping scenarios. Improved communication and adaptation to government regulation changes.

Digitize food safety and quality best practices, making those available to all team members who need them. Provide safety training and verify understanding of related procedures.

Capture One Best Way procedures to optimize training and production in the world’s largest battery manufacturing operation.

The department can manage the application process and oversight of 33 types of health facilities through thorough and efficient onboarding, training, and procedure management.

Creating the foundation for successful business practices and growth, as part of a paperless initiative. Tracking progress of One Best Way process implementation aligned with KPIs.

Onboarding and training customized to each LazerSpot customer’s needs and delivered to drivers in the field is improving customer service, reducing accidents, and increasing driver retention.

Standardizing procedures for warehouse operations, reducing SOP training time, and improving compliance reporting.

New solutions for onboarding and training staff reduce medical billing errors. New audit trail created by digitizing the HIPAA walkthrough process and records for accessibility and security.

Distributing clinical education and training and ensuring Joint Commission competency compliance. Streamlining billing operations and decreasing time to revenue.

Increasing standardization, capturing tribal knowledge, and reducing re-work during exponential growth through acquisition.

Standardize procedures and enforce SOP compliance to minimize deviations. Promote consistency to improve production – consistently execute procedures efficiently every single time.

Implemented compliance for ISO 17025 and ISO 9001 regulatory standards in quality and competence.