Easy access to work instructions, policies, procedures and training content on any device improves the effectiveness and efficiency of your workforce
Whether in the branch, on a customer site or in the back office, Financial Services companies today face substantial challenges as they work through accelerating compliance obligations, a changing workforce and the need to continuously train their team members.
Acadia Performance Platform helps your team members quickly access procedure and policy information, standard work instructions and routine task lists, providing a more consistent customer experience, and a consistent cost model. Long form training and low knowledge retention levels are replaced with Acadia’s ability to deliver micro-learning content access at any time, on any device.
Advantages for Financial Services
- Flexible, easy content creation and continuous improvementAcadia makes it easy for subject matter experts to create content and for team members to provide continuous feedback on options for executing tasks more safely, more efficiently and more effectively
- Right content, right time, on any deviceEasy access to the right content on any device with a browser
- Training that works; when you need itOnboard and get new employees quickly up to speed with your operating environment
- Identify and distribute the “One Best Way” to execute administrative tasksReplace those inconsistent cheat sheets and notes with a better, more consistent approach
- Cloud-based solution in production in hoursDesigned from the ground up to be easy to deploy and use, Acadia enables rapid changes in workforce support, enabling you to quickly provide access to a temporary workforce during an emergency
Agency for Healthcare Research and Quality