Improve employee retention and patient care by providing easy access to work instructions, policies, procedures and training content
Every day new processes, treatment protocols and medications become available to serve patients and improve outcomes. At the same time, back-office changes in insurance coverage, billing and regulations are multiplying. Each of these developments come with increased operational complexity.
Will your organization be ready to meet patient demand?
Acadia Performance Platform provides easy access to relevant information for all your clinical, back-office and service staff. Ensure your workforce has the just in time information they need, on any device.
Keys to Continuous Improvement for Healthcare
Acadia Performance Platform has four unique capabilities that help train, reinforce preferred behavior and improve patient outcomes across all health services.
- Knowledge RepositoryReplace outdated learning management systems with a repository that is easy to search. Use structured workflows to create, edit and update content for clinical, service or back-office employees.
- Regulatory Compliance and Policy ManagementAlert employees about new or changing regulations, policies and procedures. Capture and timestamp acknowledgement of documents for easy auditing. Control which version of documents and job aids employees see in a completely secure environment.
- Knowledge Confirmation and ComprehensionQuiz employees about policies and regulations they’ve acknowledged or about common tasks they regularly perform.
- Behavior ChangeBest practice procedures become task lists for employees to follow. A simple, guided process becomes a job aid to help in back-office or clinical settings. Enable employees using procedures to provide feedback and identify new, more efficient ways to improve customer service and patient care.