Crisis Response Playbooks That Work

Create a crisis response process that will help your team return to work quickly and safely.

Today, we’re all working toward reopening and adjusting to the impact of COVID-19. Many of us are dealing with new requirements that we’ve never seen in the workplace before. New processes for conducting health assessments, enforcing social distancing, and responding to outbreaks are all part of the new normal.

To restart and continue to operate safely, efficiently, and reliably you’ll need five critical capabilities:

1. Clearly identify new processes and procedures to be followed
2. Share that information with everyone in the company who needs it
3. Ensure that the information was seen, reviewed, and understood
4. Provide a means to receive actionable feedback on what’s not working
5. Quickly update procedures based on new information and then redistribute

Many companies are using stopgap measures like PDF playbooks that are emailed to team members. Unfortunately, these tools leave a lot of room for mistakes to be made.

The ideal crisis playbook must:

• Be a single source of truth that is constantly updated
• Push relevant content to individuals who need it
• Incorporate new processes into existing workflows
• Identify those not following critical procedures
• Be accessible at the time and place of need
• Keep leadership up-to-date on results by the minute

Our ability to keep our employees, customers, and partners safe is not just reliant on our ability to rapidly push information out. It needs to be received and adopted by our teams.

Learn more about how we can help you deal with current reopening challenges and prepare to respond to the next crisis.

Enterprise Ready

With Acadia, you can easily and inexpensively manage standard policies and procedures, track compliance, accelerate learning, and achieve behavior change.

Secure Single Sign-On Role-Based Access Control Audit Logs Product Security Always On Access

Change Management Integrations Reporting & Analytics Automated Content Migration Global Privacy Requirements

Language Requirements Validate or Re-engineer Processes Dedicated Support Balanced & Precise Contract Terms Easy Adoption