Accuracy & Efficiency for Better Patient Outcomes
Whether it’s providing care, submitting insurance claims, or sanitizing equipment, your team’s ability to execute consistently is critical to patient outcomes.
With Acadia, you can create a single source of truth to ensure all employees are trained and compliant with your One Best Way protocols.
Consistency Across All Aspects of Care
Consistency and standardization are considered some of the best opportunities to improve healthcare outcomes. This can be challenging when the care of a single individual is distributed across multiple teams and shifts.
Acadia ensures that every team member who interacts with a client follows your One Best Way procedures and delivers the best care.
Exposure to risk from HIPAA violations and delayed revenue from rejected insurance claims can be eliminated when teams follow your One Best Way procedures.
Managers with visibility into employee regulatory and policy compliance can identify who’s doing things right and who needs additional training.
By digitally tracking compliance of policies and procedures, you also create an audit trail to help you comply with regulatory guidelines or Joint Commission standards.
Regulatory changes to Medicare, HIPPA restrictions, and variation among carriers have dramatically increased operational complexity. Even seemingly small mistakes, like transposing numbers on a claim field, may cause a carrier to reject it.
Acadia helps ensure that everyone involved in capturing information from patients and processing claims does so efficiently and accurately. This reduces time to reimbursement and rework for your medical billing team.
Consistent employee performance starts with your training approach. Everyone learns better by doing. So, job-embedded training programs are immediately more relevant than classroom or course-based activities. They take less time. They require less effort to pay attention. And they take less shoulder-to-shoulder time from others on your team.
Acadia improves training effectiveness by injecting training directly into work. Employees have easy access to the right content while they are performing the task. Managers can check comprehension with quizzing and evaluations to ensure everyone gets the support they need.
Turnover is a major challenge for many healthcare organizations. The problem will worsen as the baby boomer generation retires, dramatically increasing the number of patients requiring care and exacerbating the current shortage of healthcare professionals.
One of the best ways to encourage engagement is to enable people to track their skills progression. In Acadia, employees can see everything required to master their role and the progress they’re making to get there.
Clinical pathways that assist clinicians in standardizing the evaluation, diagnosis, and care of patients can be taken beyond reference and inserted directly into daily workflow.
Processes outlined in pathways can be converted into task lists that include warnings, reference material, coding instructions and other important information. Acadia provides a single source of truth that makes it easy for physician’s assistants, nurses and other staff to follow complex processes even across shifts.
Maintaining Focus on Client Care
Acadia is such a victory for us because every hour we save our clinicians becomes an additional therapy session. That’s more people in our community who are getting to see a top-notch, highly-qualified clinician for an hour of therapy.
– Garth Reid, COO ETHOS Treatment
More Real World Results
We work with our customers to calculate a personalized ROI based on their own performance KPIs. To provide you with a sense of just one of the ways Acadia can impact your business, consider the cost of turnover and rehiring. The calculations* below use industry turnover rate and average cost per hire. It does not take into account the potential revenue lost while some open positions go unfilled.
*Rate of turnover by industry from 2018 Salary.com Turnover Report. Cost per hire by industry from 2017 SHRM Customized Talent Acquisition Benchmarking Report.
Additional food for thought
See Acadia in action or ask us a question
"*" indicates required fields