Transportation and Logistics
Drive continuous improvements in process and safety with tools that engage your employees and change their behavior.
Faster, More Efficient Operations
Our clients operate more efficiently, allowing them to focus on growing their business. Watch this short video with the CEO of Lazer Spot to learn how we help.
Efficient Operations & Fewer Claims
Acadia provides a consistent source of truth that is available to employees from onboarding and training to the execution of daily tasks. One Best Way processes that are embedded from day one become second nature to employees. When changes are inevitably made, or employees uncover better ways to perform their work, you can quickly make and share updates across your workforce.
The result is a reduction in errors and workplace accidents, an increase in on time delivery and an increase in customer fill rate.
One Best Way work procedures are easier to follow when digital SOPs include videos and other job aids. This helps ensure everyone knows how to complete their work safely and accurately. With each individual following the same repeatable and auditable process, the ability to measure, analyze, improve and control becomes more achievable. Employees will also have room in their working memory to remove non-value-added steps, eliminate rework and reduce waste.
In most operations, standard work compliance correlates directly to performance. When compliance expectations are met, tasks take less time, errors are reduced, and safety KPIs are improved.
Managers with visibility into employee SOP compliance can identify who is performing tasks according to One Best Way processes and who might need additional training or support. By digitally tracking compliance of policies and procedures, you also create an audit trail that can help you comply with DOT, OSHA, or HMTA regulations.
Shippers, carriers, and 3PLs all take on risk as soon as they assume responsibility for their customers’ stock. Accidents can result in disability claims for injured workers as well as insurance claims for damaged goods.
When every employee follows One Best Way work instructions, accidents occur less often, making employees and cargo safer. Give your customers the peace of mind that their loads will arrive on time and undamaged.
Consistent performance among your frontline employees starts with your training approach. We learn better while doing. Job-embedded training programs are immediately more relevant than classroom or course-based activities. They take less time. They require less effort to pay attention.
Acadia improves training effectiveness by injecting training directly into work. Employees have easy access to the right content at the moment they are performing the task. Managers can check comprehension with quizzing and evaluations to ensure everyone gets the support they need.
Engaged employees are more likely to remain with the organization. One of the best ways to encourage engagement is to enable your team members to contribute their ideas for how to improve their work processes. This approach is only viable, however, if managers act on the recommendations.
In Acadia, employees can provide feedback on content, processes, and other aspects of their work. The data is captured and organized so that managers can quickly identify new ideas and implement the ones that will have a positive impact. Continuous improvement thrives in an environment that encourages everyone to be engaged and contribute.
Enterprises that grow through acquisition often increase the complexity of their operations as well. Over time, redundant systems, unnecessary rework, and loss of quality can inflate the cost of acquisitions. Making One Best Way processes clear, and sharing them among all employees, helps to quickly get everyone on the same page. Acadia helps to organize all processes and procedures so that you can identify the best of the shared knowledge from each entity.
We work with our customers to calculate a personalized ROI based on their own performance KPIs. To provide you with a sense of just one of the ways Acadia can impact your business, consider the cost of turnover and rehiring. The calculations* below use industry turnover rate and average cost per hire. It does not take into account the potential revenue lost while some open positions go unfilled.
*Rate of turnover by industry from 2018 Salary.com Turnover Report. Cost per hire by industry from 2017 SHRM Customized Talent Acquisition Benchmarking Report.
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