Easy access to work instructions, policies, procedures and training content on any device increases workforce capacity and improves results
You’re competing with ecommerce, showrooming and mandated wage increases. Can you afford employees that struggle with inefficient procedures and policies? How about lengthy LMS sessions that your employees soon forget?
It’s a big challenge to rely on a variable workforce to deliver an excellent, consistent customer experience. If yours is an environment where routine tasks are performed by a variety of employees, you can boost productivity and ensure consistency by bringing your SOPs off the shelf and onto the floor with Acadia Performance Platform.
Advantages for Retail
- Right content, right time, on any deviceEasy access to the right content on any device with a web browser
- Training that works; when you need itOnboard and upgrade associates quickly and cost effectively
- Identify and distribute the “One Best Way” to execute in-store processesReplace those inconsistent cheat sheets and napkin notes with a better, more consistent approach
- Cloud-based solution in production in weeksImprove your results now with pilot projects, prove the results, then multiply the benefits
Retail Industry Expert and Adjunct Professor, NYU Stern School of Business