Help Your Team Help Themselves
Build employee capabilities and see returns across a spectrum of operational outcomes
Improved Performance Starts at the Front Line
Because employees learn faster when they have consistent access to information and job aids, Acadia injects your One Best Way protocols into every task. Here are just a few ways we’ve helped our clients:
Cost Savings through Enhanced Efficiency
Significantly reduce process execution time and efficiency by ditching paper-based instructions. Inject the support your employees need into their daily activities.
$500K In Savings for an 8-minute Improvement in Downtime
Proven On-the-Job Training
Training sticks when information is available during work. Step-by-step instructions with videos and images guide employees through critical tasks, ensuring work is done right the first time and every time. Acadia builds confidence starting day one with better training and onboarding.
600 Employees Reskilled in Just a Few Months
Agility in Process Updates
Implementing changes is seamless with tools that meet employees where they work and supports their ability to thrive in their roles. Communication acknowledgements, version tracking, and quizzing ensure team members are always working from the most accurate version and they understand the changes.
77% Improvement in New Hire Time to Proficiency
Risk Management and Compliance
Industry regulations and process compliance become easier to manage and verify. All activity performed in Acadia is tracked and available through reporting, which makes auditing and quality control easier for your team.
What Does Using Acadia’s Performance Platform Look Like for My Team?
Transition Costs and Time
Invest in your people and see rapid results in operational metrics. You’ll see returns from your team for years to come. We’ll help you implement Acadia to hit performance targets quickly. And we’ll work with your team to ensure a smooth adoption with minimal disruption.
Employee Adjustment
Acadia is intuitive for users, no matter what device they’re using. Simple interfaces and interactive content facilitate easy adoption even by employees with limited technology experience. A dedicated support team provides comprehensive support to ensure a comfortable and proficient adoption.
Security & Integrations
Acadia is SOC 2 compliant and built to exceed the requirements of clients operating in any industry. Easily integrate your business systems and data sources: SSO, ERP, HRIS, LMS, Compliance, IOT, and other systems for automated event triggers, authentication, or reporting outputs.
How to Prevent Critical Investments from Failing
Investments in new technology – automation, robotics, enterprise software – are only as successful as your employees’ ability to adopt them. Classroom training supported by paper work instructions won’t cut it anymore. Learn how some companies are providing step-by-step guidance to their teams while they’re working to ensure new technology sticks.
Still Have Questions?
Schedule a call with our team to see how Acadia can benefit your operations.
Let us answer any questions you have about transitioning to digital.
Real World Results in Action
Improved Visibility Produces 125 Promotions in Six Months
Employee turnover is a huge drain on resources for any business. It hits particularly hard if the turnover is among a group of highly skilled employees. Team members with sought after skills, who lack the visibility they need to advance their careers are more likely to leave. Making capabilities, skills, and career paths more visible to both managers and employees helps organizations ensure consistent advancement, bolstering retention.
Millions in Savings from Improved O2C Process Execution
Large enterprise companies that consolidate through mergers and acquisitions are prone to enormous complexity in business processes such as Order to Cash (O2C). When competing or conflicting proposal, quoting, billing, and collection processes aren’t reconciled, confusion and rework become commonplace.
100% Quality & Safety Audit Scores
Audits performed by government regulators or customer contractors ensure product safety and consistency. They also reinforce customer and consumer confidence… unless the audit results are negative. Then it may take a lot more effort to overcome negative perceptions, or worse repair damage done by a defective product.
Improved On-Time Shipping Times from 40% to 80%
SOPs and other work instructions help employees perform their tasks the right way, every time. If there is no visibility into SOP adoption or execution, it’s difficult to tell what needs to be fixed when operating costs go up, and shipping times are unreliable. Do we need more training? Should we improve our processes?
Recently Hired Drivers Outperform Veteran Drivers Trained on the Old System
Onboarding and training are most effective when done in real world scenarios, while on the job. When team members are trained in a classroom or at a computer terminal, they will only retain 20% of what they are taught. Whereas those who learn while performing the tasks through repetition will retain 75% of what they are taught. When training retention is critical to the safety of team members and customer property, 20% retention is a major concern.
Improving Customer Service Error Rate in Branches and Call Centers
In the highly competitive – and increasingly digital – retail banking industry, products can be very similar from one business to another. That leaves little room to create competitive advantage. Often the determining factor for consumers, when selecting a bank, boils down to trust and customer service.
Onboarding & Training Improvements Reduce Medical Billing Errors
Without efficient and consistently executed digital training programs, organizations can expect to spend more time on inconsistent, shoulder-to-shoulder efforts before employees reach proficiency. They’ll also take on a higher level of risk from untrained employees who make mistakes that lead to lawsuits, medical claim rejections, and HIPAA violations.
Enable Oversight for Different Types of Healthcare Facilities Across the State
Citizens and organizations depend on state health departments to provide a wide variety of services quickly and consistently. A single source of truth ensures all employees are trained and performing their duties in compliance with ever-changing policies, regulations, and guidelines.
See Acadia in action, ask for a demo
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